The Wild Retina respects your privacy and is committed to protecting any personal information you choose to share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website, products, and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
The Wild Retina collects only limited personal information that is voluntarily provided by users. This may include:
- Full name
- Email address
- Information submitted through contact forms
- Information voluntarily provided during purchases or inquiries
We do not intentionally collect sensitive personal information beyond what is reasonably necessary to provide our products and services.
2. How We Use Your Information
The information you provide may be used for the following purposes:
- Processing and delivering purchased digital products
- Responding to inquiries and support requests
- Providing product-related updates
- Announcing new products, services, features, promotions, or educational resources
- Improving customer experience and website functionality
- Maintaining records of transactions and communications
By providing your email address, you consent to receiving communications related to your purchases and occasional updates regarding The Wild Retina’s offerings. You may request removal from future marketing communications at any time.
3. Payment Information
The Wild Retina does not collect, process, store, or have access to your payment card information, banking details, UPI credentials, or other financial information used during transactions.
All payment processing is handled by third-party payment providers, including Razorpay. Any financial information submitted during the payment process is collected, processed, and stored directly by Razorpay in accordance with their own policies and security practices.
Users are encouraged to review Razorpay’s privacy policy and terms of service before making a purchase.
The Wild Retina shall not be responsible for the collection, storage, processing, security, or handling of financial information by Razorpay or any other third-party payment processor.
4. Third-Party Services
Our website may utilize third-party services that assist in operating the website and providing services to customers.
These services may include:
- Razorpay (payment processing)
- Web hosting providers
- Email service providers
- Website analytics tools
- Security and anti-spam services
These third parties may collect information in accordance with their own privacy policies.
5. Cookies and Analytics
The website may use cookies and similar technologies to improve user experience, maintain website functionality, and understand website performance.
These technologies may collect non-personal information such as:
- Browser type
- Device information
- Pages visited
- Session information
- General website usage data
Users may disable cookies through their browser settings, although some website functionality may be affected.
6. Data Security
Reasonable administrative and technical measures are taken to protect the information provided to us.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Users acknowledge that they provide information at their own risk.
7. Data Retention
Personal information may be retained for as long as reasonably necessary to:
- Provide services
- Maintain transaction records
- Comply with legal obligations
- Communicate product updates and announcements
Information that is no longer required may be deleted at our discretion.
8. User Rights
Users may request:
- Access to information we hold about them
- Correction of inaccurate information
- Deletion of personal information where reasonably possible
- Removal from marketing communications
Such requests may be submitted using the contact information provided below.
9. Children’s Privacy
The Wild Retina does not knowingly collect personal information from children under the age of 18.
If we become aware that such information has been collected inadvertently, reasonable steps will be taken to remove it.
10. Changes to This Privacy Policy
The Wild Retina reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective upon publication on this website. Continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Information
For questions regarding this Privacy Policy or requests relating to personal information, please contact: The Wild Retina (thewildretina@gmail.com)